Volume 10, Issue 5 - September/October 2008
Repair Round - Up
It’s Déjà Vu All Over Again
IFEEL LIKE I HAVE WRITTEN THIS column before, but in all reality I have not. Every year in about this issue of AGRR magazine, I lay out the National Windshield Repair Association’s (NWRA) plans for our annual conference. This year’s conference will once again be held during Auto Glass Week at the NACE November 6-7 in Las Vegas. (Visit www.nwrassn.org to register.) Well, this column is about our annual conference, but this column is different from its predecessors. The reason it is different is because the NWRA is on the verge of something completely new.
At this year’s meeting we will expand our auto glass industry green commitment and present our green paper to the entire automotive repair community. We will conduct two major panel discussions. The first discussion will bring together several major insurance companies and third-party administrators to talk about how best to promote ethical repair to our mutual customers. The second discussion will involve major industry players. Industry suppliers and retailers will be present. We will offer them several issues surrounding the repair community and they will hash out ideas and concerns overlapping those problems. Some topics you can expect to be addressed are “ROLAGS – one year later,” and “Rising repair rates – What does it mean and why?”
Not Just Industry Politics
All NWRA Practical Assessment Administrators (PAA) that are exhibiting at NACE during the conference will be equipped to observe the technical demonstrations of prospective certified technicians. This means that astute qualified repair technicians will be able to leave Las Vegas as NWRA-certified technicians at no additional conference cost.
2008 conference attendees will also be able to attend a great 90-minute presentation. NWRA has invited Scott Orth of GTS to present attendees with an intense education seminar on what they need from a website and how to get one up and running.
NWRA will also be co-sponsoring the third annual Walt Gorman Memorial Windshield Repair Olympics (WRO) (see related story page 52).
As you can see, this year’s conference
has a new look because NWRA
has a new mission: to change the world
one repair at a time.