NWRA Announces Plans to Develop Architectural Scratch Removal Standard
The National Windshield Repair Association (NWRA) recently announced its
intention to create an ANSI standard for architectural glass repair and
scratch removal. NWRA president Kerry Wanstrath of Glass Technology says
several items led to the group’s decision to create such a standard.
“Just to give a few, first, [we want] to preserve the integrity of the
legitimate service provider of glass restoration,” says Wanstrath. “As
with many new innovative ideas or products, there are those that would
degrade the service or technology by performing below the industry standard.
A standard can make sure people are not taking shortcuts, or not taking
proper safety precautions. An example might be not using proper safety
precautions if a work area is exposed to the public. A standard can elevate
the level of work quality.”
Keith Beveridge, senior vice president of NOVUS Glass in Savage, Minn.,
and chair of NWRA’s Repair of Laminated Auto Glass Standard (ROLAGS) Committee,
adds, “A standard would help define what glass repair and scratch removal
really is, and more specifically what it isn’t. It would help remove the
hype and general misinformation of what really happens during the process
and would hopefully show how best to measure success.”
A committee will be formed to develop the standard. “A call for volunteers
involved in the industry with some level of expertise will be made,” Wanstrath
says. “Once a committee is formed, we will begin the development of a
code of best practices considering the various technologies used within
the industry. The committee will meet throughout the year, until it is
ready to submit for public input. Then public input will be addressed
as the standard will be sent to ANSI.”
The NWRA is a division of the Global Glass Conservation Alliance (GGCA)
and is the secretariat for the Repair of Laminated Auto Glass Standard
(ROLAGS), which was accepted as an ANSI standard in June 2007.
GlasWeld Adds Satellite Offices
Bend, Ore.-based GlasWeld has opened satellite offices in the Great Lakes/East
Coast Region and in the Southwest.
“We have created these satellite offices to strategically service our
customers where they are located,” says GlasWeld general manager Dennis
The Great Lakes/East Coast region will be handled by business development
manager Jason Zimostrad, who is headquartered in Saginaw, Mich. Zimostrad
has 16 years’ experience in aftermarket and automotive reconditioning
as national sales manager for Paint Bull. He also previously served as
sales manager for Stanley Alarm Systems.
The Southwest Region will be represented by GlasWeld vice president Shiloh
Spoo in Tucson, Ariz. Spoo brings years of experience in glass scratch
removal training and support as well as involvement in the company’s research
and development team in the creation of new products and improvements
for all glass scratch removal, windshield repair and headlight restoration
products. He will focus on sales, training and support for customers in
the Southwestern United States.
GlasWeld’s corporate headquarters in Bend, Ore., will handle sales, training
and customer service for the Western states as well as handle service
calls for customer needs throughout the United States.
Delta Kits Expands to East Coast
Eugene-Ore.-based Delta Kits is expanding its operations to the East Coast.
The company has opened a location in Boston, which will be led by account
executive Korey Gobin.
“Having spent my windshield repair career in Oregon up to this point,
I’m looking forward to being closer to the major population centers,”
says Gobin. “We’re excited to offer more opportunities for training to
help technicians elevate the quality of repairs in an area with high demand
for windshield repair.”
“The northeast is a historically underserved market so we expect a positive
response to this move,” adds Brent Deines, president of Delta Kits. “Although
in the near term we will continue to ship orders out of our international
headquarters in Eugene, East Coast customers are very excited about the
additional customer service and technical support that will be available.”
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