Volume 5, Issue 3, May/June 2003



Seeking Safety
Find out why you should join the 400 auto glass facilities that have already taken a stand for safety and registered with the Auto Glass Replacement Safety Standard (AGRSS).

Roll Call

The Gold Rush to Independents' Day
Auto glass shops around the nation descended upon Reno, Nev., in February for the Independent Glass Association's "Independents' Days." 


Field of Vision - letter from the editor

Customer Service - tips for quality service

NAGS Notes - hot topics

Safety Sense - preventative measures

Independent's Day - an iga viewpoint


AGRReports - breaking news

Insurance Talk - policy briefs

Off the Line - oem news from Detroit

Price Points  - competitive pricing

Industry Insider - people in the news

The Cutting Edge - new car installations

Windshield and Glass Repair

Expert Advice - pros who know

Repair Talk - thoughts from the shop

WGRReports - repair news