Volume 8, Issue 1 
  January/February 2006


— Features —

Repair All About It
Tenth Annual NWRA Conference will also be in Las Vegas—check out the agenda on page 30.

Finding and Keeping Technicians

The industry’s perpetual problem. It’s difficult and many shops prefer hiring their own.

First Auto Glass Technician Olympics Showcases the Industry’s Best
The first-ever competition featured 24 installers from all parts of the country in a closely-matched display of skills.

Up Close and Personal: The Olympics Competitors
A look at the 24 technicians who took part in the Las Vegas competition.

Detroit Looks Back
This year’s North American International Auto Show saw manufacturers introducing retro vehicles.


Field of Vision         letter from the editor

Customer Service         tips for quality service

Off the Line         the oem glass perspective


Mailbox         letters

What Works for Me         practical advice

AGRReports         breaking news

AGRSS News         agr safety glass news
Industry Insiders         people in the news

The Showroom         new products

Windshield and Glass Repair

WGRReports         repair news

Repair Talk         thoughts from the shop

Side Lites         guest opinion

Critical Information        the retail manger's and owner's perspective


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