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Volume 7    Issue 2            March/April 2005

Computing the Computer Choices
Some of the electronic options available to the industry

Pick Me Elmo
Among the software modules available from IBS Software are accounting, profit center, call center, quick pay, EDI, repair only, EDT and scheduling. The Elmo 32 Accounting Module can be used to export completed invoices to Quick-books Pro, reducing dual entry, the supplier points out. The Elmo 32 Call Center Module assigns work orders for multiple locations from one distribution center, and is designed to allow users to make calls to one location, for multiple locations and assign the job to the location that will complete the work.

Full Plate with GlassMate
The GlassMate® business software package is designed to provide quick look-up, EDI services with LYNX and Safelite, quote functionality and complete invoicing capabilities.
It delivers total claims processing capabilities, from first notice of loss to invoicing to settlement with insurance partners via the Internet, the supplier points out. The software automates glass repair and replacement jobs by accessing the NAGS® auto glass part numbers and pricing, preparing quotes, converting quotes to work orders and invoicing customers and vendors. It also connects with eGlassClaim™ the company’s insurance claims management program.

Quest for AGRSS-Compliance
The supplier’s GLASSquote™ software package for the auto glass industry is now AGRSS-compliant, reinforcing AGRSS guidelines through the documentation data fields companies use to track materials in accordance with the AGRSS standard.

As an add-on option for all of its point-of-sale software, customers can have the program track inventory, automatically adjusting for sales, reserves and parts on order.

On the Avenue
Features of Mainstreet’s Glas-Avenue 7.0 include one application for all modules except administrator, integrated automatic nightly backup, auto glass data on the server only (which eliminates the need to load a NAGS update on all computers) and the ability to choose to print select company information fields on an invoice with bottom line justification.

The software developer has also introduced the VIN Decoder option for the package. This allows users to verify a vehicle’s make, model and year all at one time.

Going Direct
Using an entirely Internet-based system, eDirectGlass’ new electronic program allows shops to quote and schedule jobs, file record documentation both printed and photographic, file claims paperwork and print receipts without making the technician return to the shop. The program permits constant connectivity among all shop personnel, allowing a business to avoid overbooking. It works through a hand-held electronic device, and the supplier recommends the eDirect Mobile Handspring. It comes equipped with the program as well as a small digital camera and can be connected to a hand-held printer for customer receipts and a scanner for scanning paperwork documents. NAGS updates are automatically applied as they are issued. The program uses the Glaxis interchange and allows shops to file claims paperwork without EDI fees as it uses its own EDI network.

Leader of the (Glas) Pack
GTS Services has available a free analysis tool for use with current releases of its GlasPac LX and Breakaway Retail 7.0 jBase software to help evaluate the effect of the National Auto Glass Specifications (NAGS) price rebalancing. The tool applies the historical part mix for a specific glass shop’s customers as part of the analysis, ensuring all product margins can be reviewed.

Changeable Chameleon
The latest release of the ChameleonWare glass management software from DialMark analyzes glass retailers transactions before and after the NAGS devaluation including the new tiered labor pricing. It also has the following capabilities: handle multiple list prices by account including old NAGS, new rebalancing and CAGG Chicago Auto Glass Group listing prices; handle multiple list prices by vendor and inventory item; generate costs from vendor specific list prices. 

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