Volume 10, Issue 1 - January/February 2008

WGR Reports
repair news

State Farm Case Appealed

A suit filed by Rich Campfield in U.S. District Court for the District of Colorado against State Farm and its glass claims administrator, LYNX Services, will be heard by the U.S. Court of Appeals for the Tenth Circuit in March of 2008 in Denver, according to court documents. 

Campfield, who serves as president of Ultra Bond Licensing and Ultra Bond Windshield Repair and Replacement, originally filed the suit on February 19, 2003, and alleges that State Farm, via its third-party administrator for glass claims, LYNX Services, interfered with its long crack repair services. Campfield claims in court documents that “LYNX [customer service representatives] are trained to tell the State Farm insured that [cracks] longer than a dollar bill cannot be repaired because the repair will not hold.”

The complaint also alleges that State Farm and LYNX “have used their market power to foreclose plaintiffs and all other repairable crack repair competitors from the windshield repair market.” The plaintiff made these arguments under the Colorado Consumer Protection Act.

Campfield also filed two cross-suits against State Farm and LYNX; all three will be heard at the March hearing, which will be held during the week of March 17-21.EV

Association NEWS
NWRA Conference and Windshield Repair Olympics Dates Set
The National Windshield Repair Association (NWRA) has announced that it will hold its annual conference November 7, 2008, and the Walt Gorman Memorial Windshield Repair Olympics (WRO) November 6, 2008. Both will be held at the Mandalay Bay Convention Center in conjunction with Auto Glass Week @ NACE.

The WRO is co-sponsored by AGRR magazine/glassBYTEs.com™ www.glassexpos.com 


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