Volume 10, Issue 6 - November/December 2008

A G R S S N e w s

AGRSS Holds Webinar
on Third-Party Validation

THE AUTO GLASS REPLACEment Safety Standards Council Inc. (AGRSS) held a webinar on September 19 about the latest updates to its registration program, the plan to incorporate third-party validation into the program in early 2009. More than 500 representatives from both AGRSS-registered and non-registered shops participated in the online event.

Carl Tompkins, chair of the AGRSS accreditation committee, led much of the webinar.

“Phase 1 required companies to simply state, ‘I will be compliant,’” Tompkins told participants. “We then moved on to Phase 2 in 2005 and remain in Phase 2 now. Phase 2 elevated the merit of registration by creating the need for registered companies to say, instead of ‘I will comply,’ that ‘I do comply.’ It caused registered companies to get more involved in proving their compliance with 49 procedures, and in addition, eight deliverables were required. Phase 3, which begins in early 2009, allows us to arrive to the ultimate destination, because we will provide our customers what no one else has ever been able to deliver—that is, third-party validation, or, if you will, third-party proof that we do what others can only talk about.”

Tompkins also reminded attendees that with the addition of third-party validation, registration also will become more valuable.

“Registered companies are going to enjoy Phase 3, not only from the power of differentiation that it brings, but just as importantly, how the process is being built to support companies who want to play by the rules,” Tompkins said. “The only companies that won’t benefit from Phase 3 are those whose walk is different from their talk.”

Tompkins was one of four speakers on the call; joining him were AGRSS Council chairperson Cindy Ketcherside; Nik Frye, AGRSS compliance officer for Glass America; and Jeff Olive, technician trainer for GlassPro in Charleston, S.C.

Frye suggested shops begin to prepare for third-party validation by conducting internal audits, holding meetings solely to discuss the AGRSS Standard, and distributing the validation checklist among staff.

“If you have not started preparing, start this process now—today,” said Frye. “Internal training will be a key to passing validation.”

In ending, Frye added, “By successfully validating our AGRSS compliance, we will send a loud message to those who cut corners.”

Olive explained the importance of involving technicians in the preparation for third-party validation.

“The more information you provide to your employees, the less resistance you’re likely to encounter from them,” he said.

“AGRSS wants you to be compliant,” Olive added. “AGRSS wants you to be the first choice in auto glass.”

Visit www.agrss.com to view the webinar, which is scheduled to be available for 90 days from the original air date.

Archie Manning to Keynote International Auto Glass Safety Conference
Former All-American Quarterback and NFL MVP Archie Manning will be the keynote speaker for the 2008 International Auto Glass Safety (AGRSS) Conference. Manning will speak on the morning of Thursday, November 6.

Manning, who was named All-American Quarterback while playing football for the University of Missippi, was the second player chosen in the 1971 NFL Draft. He set several passing records in the NFL and played in two Pro Bowls. During a stint with the New Orleans Saints, he was named the NFL’s Most Valuable Player in 1978, and was the first member of the Saints team to be inducted into the Louisiana Superdome Wall of Fame.

Manning and his wife, Olivia, reside in New Orleans and have three sons, including Indianapolis Colts quarterback Peyton Manning and New York Giants quarterback Eli Manning.

The two-day conference, scheduled for November 5-6, 2008, at the Mandalay Bay Convention Center in Las Vegas, will once again be co-located with—the International Auto Body Conference (NACE) under the “Auto Glass Week™” umbrella (see page 41 for schedule). ❙❙➤ www.agrss.com

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