Volume 15, Issue 2 - March/April 2013

Industry Outsiders
people in the news


Radcliff Appointed New Global After-Market Commercial Director for Dow
Terry Radcliff has been named the global aftermarket commercial director for Dow Automotive Systems. He succeeds former commercial director Phil Jentoft.

Radcliff entered the industry in 1991 with Essex Specialty Products, a subsidiary of the Dow Chemical Co., working in North American Japanese transnational accounts. He has held numerous sales management roles over the past 21 years, with a focus on Asia Pacific sales for the company. Radcliff has also held sales manager roles for the company’s General Motors account as well as its Japanese, Korean and European accounts.

Jentoft now works for the company’s performance, systems and automotive solutions business managing its polyplan division.

Binswanger Glass Names New Manager for Virginia
Binswanger Glass has named Bill White as its new area manager for Virginia.

Prior to joining Binswanger, White held several senior positions at former Binswanger parent company Vitro America for more than 33 years, including director of fabrication processes and area manager. White, who most recently served as branch manager at Binswanger’s Richardson, Texas, location, will be in charge of the day-to-day operations of the nine locations in the company's Virginia region.

Quest Hires Robert Yack
St. Johns, Mich.-based Quest Claims Services has announced its hiring of Robert Yack to serve as its national director of sales for the company’s auto glass claims administration division. Yack brings more than 10 years of experience in client relations and network supplier chain management from serving in the insurance and fleet industries.

Yack previously has found success with multiple start-up companies that provide claims administration to insurance carriers.

Glass Fox Opens in California
Conor Fox, son of 30-year auto glass industry veteran Mike Fox, has opened two new California-area shops under the name Glass Fox Windshield Restoration. The company will service San Diego and Sacramento.

Fox’s company will offer a full line of glass services including chip and crack repair, rain repellant, wiper blades and headlight restoration. Fox says 5 percent of the company’s earnings will be donated to local charities.

“Our focus is on the customer experience by providing a one-stop shop attended by trained professionals utilizing a properly equipped mobile shop,” says Fox.

Chuck Bibbiano Joins Windshield Centers
Chuck Bibbiano has joined Chicago-based Windshield Centers. He previously was a regional manager for Glass America and has also worked as a general manager for Harmon Glass.

Bibbiano joins Sherry Stallings who began working at Windshield Centers in December. David Rohlfing announced the opening of the company in October.

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