Industry Indices
QUALITY
Andersen Tops J.D. Power Windows
ndersaennCordp. swPeptathte itoop thrDee spootsoinrcusstomSeratisfaction Study
satisfaction according to the J.D. Power 2017 Windows
and Patio Doors Satisfaction Study.
J.D Power 2017 Windows andSM
Patio Doors Satisfaction Study
A
American Craftsman ranked highest in customer satis-
faction and performs particularly well in price, according to
J.D. Power. Andersen ranks second, followed by Renewal by
Andersen and Window World. Overall satisfaction with win-
dows and patio doors is 840 out of 1,000 points, up from 811
in 2016.
Overall Customer Satisfaction Index Ranking
(Based on a 1,000-point scale)
American Craftsman
855
854
Andersen
The J.D. Power Windows and Patio Doors Satisfaction Study
measures satisfaction among customers based on five factors:
appearance and design features; operational performance
Renewal by Andersen
849
and durability; ordering and delivery; price paid for products
Window World
849
and services received; and warranty. ..............................➤
Champion
842
MARKETS
WIndows & Patio Doors Average
840
839
838
WDMA Says Door and Window Markets Growing
Residential window shipments continue to see positive
growth with an increase of 5.7 percent in 2016, according to
the Window & Door Manufacturers Association’s 2017 U.S.
Industry Market Study. Total window shipments across the
U.S. reached more than 43.2 million units last year.
Looking forward, national growth is expected to increase
another 5.6 percent in 2017 before trailing off in 2019 to 4.6
percent growth.
Pella
Marvin
Milgard
833
Weather Shield
JELD-WEN
829
790
In 2016, shipments of side-hinged entry doors increased by
6
.1 percent to 9.7 million units on the national level, a positive
change from the decrease in units shipped between 2014 and
015. Annual growth is expected to climb to 5.9 percent in 2017
before declining to a modest 5.2-percent growth rate in 2019.
760
810
860
2
Source: J.D. Power 2017 Windows and Patio Doors Satisfaction Study
EFFICIENCY
Net-Zero-Energy Homes Saw Strong Growth in 2016
Net-zero-energy homes, which rely on high-performance
windows to reach efficiency goals, are starting to show solid
growth, according to a new report from the Net-Zero Energy
Coalition.
The group found that that the number of single-family and
multifamily homes that meet the net-zero standard grew by 33
percent from 2015 to 2016. Today, there are more than 8,200
net-zero units across the U.S. and Canada. In 2016, most new
net-zero buildings (61 percent) were part of multifamily struc-
tures. Additionally, the report said the number of projects in
the planning stage rose by 81 percent, from 408 in 2015 to 741
Source: Net-Zero Energy Coalition
in 2016.
y
7
8
Door & Window Market
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