Industry Indices  
QUALITY  
Andersen Tops J.D. Power Windows  
ndersaennCordp. swPeptathte itoop thrDee spootsoinrcusstomSeratisfaction Study  
satisfaction according to the J.D. Power 2017 Windows  
and Patio Doors Satisfaction Study.  
J.D Power 2017 Windows andSM  
Patio Doors Satisfaction Study  
A
American Craftsman ranked highest in customer satis-  
faction and performs particularly well in price, according to  
J.D. Power. Andersen ranks second, followed by Renewal by  
Andersen and Window World. Overall satisfaction with win-  
dows and patio doors is 840 out of 1,000 points, up from 811  
in 2016.  
Overall Customer Satisfaction Index Ranking  
(Based on a 1,000-point scale)  
American Craftsman  
855  
854  
Andersen  
The J.D. Power Windows and Patio Doors Satisfaction Study  
measures satisfaction among customers based on five factors:  
appearance and design features; operational performance  
Renewal by Andersen  
849  
and durability; ordering and delivery; price paid for products  
Window World  
849  
and services received; and warranty. ..............................➤  
Champion  
842  
MARKETS  
WIndows & Patio Doors Average  
840  
839  
838  
WDMA Says Door and Window Markets Growing  
Residential window shipments continue to see positive  
growth with an increase of 5.7 percent in 2016, according to  
the Window & Door Manufacturers Association’s 2017 U.S.  
Industry Market Study. Total window shipments across the  
U.S. reached more than 43.2 million units last year.  
Looking forward, national growth is expected to increase  
another 5.6 percent in 2017 before trailing off in 2019 to 4.6  
percent growth.  
Pella  
Marvin  
Milgard  
833  
Weather Shield  
JELD-WEN  
829  
790  
In 2016, shipments of side-hinged entry doors increased by  
6
.1 percent to 9.7 million units on the national level, a positive  
change from the decrease in units shipped between 2014 and  
015. Annual growth is expected to climb to 5.9 percent in 2017  
before declining to a modest 5.2-percent growth rate in 2019.  
760  
810  
860  
2
Source: J.D. Power 2017 Windows and Patio Doors Satisfaction Study  
EFFICIENCY  
Net-Zero-Energy Homes Saw Strong Growth in 2016  
Net-zero-energy homes, which rely on high-performance  
windows to reach efficiency goals, are starting to show solid  
growth, according to a new report from the Net-Zero Energy  
Coalition.  
The group found that that the number of single-family and  
multifamily homes that meet the net-zero standard grew by 33  
percent from 2015 to 2016. Today, there are more than 8,200  
net-zero units across the U.S. and Canada. In 2016, most new  
net-zero buildings (61 percent) were part of multifamily struc-  
tures. Additionally, the report said the number of projects in  
the planning stage rose by 81 percent, from 408 in 2015 to 741  
Source: Net-Zero Energy Coalition  
in 2016.  
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Door & Window Market  
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