Volume 34, Number 8, August 1999

Making Waves

Auto Glass Conference Floats into Palm Springs

by Leslie Shaver

The National Glass Association will hold its 1999 National Auto Glass Conference and Expo at The Breakers in Palm Beach, FL, on September 22-25. The event will include a full slate of conference presentations and an exhibition.

The Conference
The show will begin with a golf tournament and a speech from Rocky Bleier, a former running back for the Notre Dame Fighting Irish and the Pittsburgh Steelers. On the 23rd, the conference will begin with installation demonstrations for those technicians eager to brush up on the newest techniques. Following the demonstrations will be a forum where industry experts will field questions from attendees.

The second half of the day will include a presentation by Glen Moses of the Glass Depot about the newer auto glass technology coming down the line from auto manufacturers and the affect it will have on installation. The day will close with a presentation by Carl Tompkins of Sika about turning inquiries into sales.

The second day will begin much like the first one, with a look at installation techniques and practices and more installation demonstrations. Eric Asbery of Equalizer Industries of Round Rock, TX, will then speak about developing a business presence on the Internet. Following Asbery, James Onder of the National Highway Transportation Safety Association and Mitch Becker of ABRA Auto Body and Glass will team up to discuss airbag installation and deactivation. In addition to these presentations, attendees will also be treated to a game of auto glass jeopardy on Friday.

The final day will include two additional presentations. In the first, Jerry Wright of AAA Glass & Mirror Company will share techniques for finding, hiring and keeping good employees. Following this, Ed Tingley of Auto Glass Repair Technology will explain how windshield repair works.

The Expo
After the conference winds down on Thursday and Friday, the expo hall will open for attendees to see what the auto glass suppliers have to offer. Many companies plan to bring new products or innovative displays to the event.

One company that promises to offer an exciting booth is Equalizer Industries. The auto glass tools supplier intends to showcase approximately 300 products at its booth. According to company president Ray Asbery, the company wants its booth to resemble a store where attendees can browse and look for the tools that fit their needs. Among the products Equalizer plans to feature are the Ninja, an air-powered cold knife, and the cordless Equalizer.

Other companies offering interesting displays are The Extractor of Edmonton, Alberta, and Fein Power Tools of Pittsburgh. The Extractor plans to show and demonstrate its Extractor tool. Fein Power Tools plans to demonstrate a conversion kit for Fein window cutters, the Astlxe 638 electric and Motlx 6-25 Pneumatic. The conversion kit consists of a concave washer, Allen screw, Allen wrench and 40 grit carbide-coated finger rasp.

One product to be unveiled at the show will be the polymeric frit from Edgeguard of Grand Junction, CO. According to company president Richard Campfield, the polymeric frit can be used to replace the ceramic frit on the interlite of the windshield. Campfield said the new frit is less costly than its ceramic counterpart and can be applied at ambient temperature after the windshield is moulded.

The windshield repair industry will also be represented at the exposition. Liquid Resin of Olney, IL, will be on hand to display its heat drying system, as well as its repair kits, catalog and resin samples. Glass Technology of Durango, CO, will feature its computerized Eliminator repair system and machine-based VP-5000 repair system at the Expo. Glass Medic of Eden Prairie, MN, also plans to show its line of windshield repair kits and resins. Aegis Tools International of Madison, WI, will feature five of its Supreme and Vertical repair kits. The Supreme kit features a Lever pressure/vacuum pump, while the Vertical kit is designed to be used on large trucks, buses and heavy equipment. A.N. Designs Inc. of Torrington, CT, will also be at the conference, displaying its auto glass removal tools and giving away blade samples.

For those attendees interested in scratch removal there will be a couple of options at the show. Glas-Weld Systems of Bend, OR, will display its distortion free scratch removal system, while Autostock Scratch Removal of Minneapolis, will be displaying its plastic scratch removal 1, 2 and 3 for acrylics and plastics.
American Vinyl Replacement (AVR) of Elkhart, IN, is another company that will be unveiling new products for the show when it premieres its new universal mouldings. Creative Extruded Products of Tipp City, OH, will unveil its Grip-Flex moulding at Palm Beach. The company says its moulding can be bent to glass for the first time at the time of application. Precision Replacement Parts of Monroe, WA, will feature its line of moulding, clips and universal mouldings at the event. In addition, Gold Glass Group of Bohemia, NY, will display its line of universal automotive mouldings, including three new styles that are only available from the company.

CR Laurence of Los Angeles will debut a 256-page catalog at the show. The catalog will highlight the new products that the company has introduced since the publication of its 1999 “Little Red” catalog and “Big Red” catalog. Among the new products featured will be an expanded patch hardware and commercial door closer line; new security and transaction hardware products; Amazing Glazing diamond drill products; and frameless shower door hardware products.
ADCO Products Inc. of Michigan Center, MI, will also be in attendance displaying its line of Titan Bonding systems. According to the company, the bonding systems have the ability to deliver the fastest curing line of one- and two-part adhesives in the auto glass replacement industry. Dinol of Redmond, WA, will be offering the PUR 504 HM LC auto glass urethane at the conference. The company says its urethane is low conductive and high modulus, and it has been modified to reach a drive-away time of three hours with a passenger airbag.

There will also be a number of software offerings at the conference. GlasPac Total Solutions of Portland, OR, will be introducing the Mobile Business Management System, which is designed for auto and flat glass operations that utilize mobile trucks and process orders in the field. The company says its new product allows shop owners and managers to locate their employees via the Internet. Quest Software of St. Johns, MI, plans to display its new windows program for flat glass at the conference. Finally, IBS Software of Kansas City will be on hand to introduce a schedule module. According to the company, the module will allow glass shops to schedule all of their jobs and monitor the production of installers.

Auto glass replacement company, Safelite Glass Corporation of Columbus, OH, will also be at the show, explaining its network services and its wholesale glass service. Duncan Systems of Elkhart, IN, will be displaying its RV and truck glass at the conference, while Coach Glass of Eugene, OR, will be displaying its RV windshields for Class A Motor homes. In addition, Jackson Manufacturing of Elkhart, IN, will have a booth featuring its truck rear slider and sunroofs.

Leslie Shaver is assistant editor of USGlass magazine.

Spring Auto Glass Convention Arriving in Las Vegas

Professionals in the auto glass repair and replacement industry will have another opportunity to brush up on the latest industry trends and news when the Spring Glass Expo™ 2000 arrives at the Flamingo Hilton in Las Vegas March 19-21.

The event will combine demonstrations for the auto glass repair and replacement industries, along with an exhibition. A cocktail party, keynote speech and breakfast will also be held at the event.

“We are expanding the National Windshield Repair Association (NWRA) convention to include information about auto glass replacement, in addition to repair, and adding an auto glass exposition,” said Dave Taylor, president of the NWRA. “It’s logical to have a spring auto glass event for the industry.” Taylor added that this landmark event will begin just one day after the close of the National Glass Association’s annual convention and National Glass & Machinery Show. “NGA has been very supportive of our efforts,” said Taylor, “and is helping to promote the show to its auto glass members.”

There will also be a plethora of opportunities for auto glass repair and replacement professionals interested in diversifying their services. The window film industry will be in attendance with a full slate of seminars, including a look at the advantages and pitfalls of entering the film industry. The NWRA will also hold its annual convention in conjunction with the expo.

The show will be managed by Key Communications Inc., publisher of several magazines including USGlass, Windshield and Glass Repair Magazine, and Auto Glass Repair and Replacement magazine. The company produces a number of trade expositions and educational seminars for the glass industry. “The Spring Glass Expo should help service the replacement segments of the auto glass industry and allow those who do both flat and auto glass to attend events geared to both segments at much the same time,” said Debra Levy of Key Communications. Levy added that the International Window Film Expo will be held at the same time, and those attending the NWRA convention and Spring Glass Expo will be provided free admission to the program.

The NWRA’s slate of events will take a customer service focus this year and will include a panel discussion about adjusting to change in customer levels and a series of presentations related to customer service provided by suppliers. As always, marketing will be a focus with a presentation focusing on how national television advertisements have raised the awareness of the windshield repair industry to consumers. The annual technical seminars will feature a look at preparing for the certification exam and a glance at the basics of vacuum pressure. Finally, the event will feature an intriguing blend of other topics, such as financial management and business ethics. In addition to these learning opportunities NWRA members will be treated to a cocktail party, the trade show and numerous networking opportunities.


Copyright 1999 Key Communications, Inc. All rights reserved. No reproduction of any type without expressed written permission.