Volume 35, Number 12, December 2000

Something  for Everyone This Fall’s Regional Exp For the first time since 1997, Glass Expo Midwest took place in the windy city of Chicago.

Glass Expo Midwest ...

Exhibitors and attendees alike were ecstatic about the fortune Glass Expo Midwest 2000 provided them. Walking through the packed exhibition floor, one was surrounded by happiness and cheers for the show, co-sponsored by the Independent Glass Associations of Illinois, Indiana, Iowa, Minnesota, Michigan and Ohio, the Wisconsin Glass Association, the Detroit Glass Dealers Association and USGlass, AGRR and Window Film magazines.

"This has been a great show--I can't wait to sign up for next year," said Jim Wanamaker, a sales representative from Splendor Shower Doors. Wanamaker traveled from Holland, Ohio, to exhibit at the show.

The show was held at the Radisson Lisle in a suburb of the Windy City on October 20-21.


A Warm Beginning

The event kicked off on Friday morning with a sunny, unusually warm fall day, seminars and a busy show floor. An emphasis was on education. During the event, a 10-hour OSHA Training session was presented by Bill Carson of ManCon LLC of Brevard, N.C., which offered participants the chance to receive a 10-hour completion card and demonstrate their companies' interest in complying with OSHA Standards. The course was geared specifically for the glass industry.

Other educational seminars at Glass Expo Midwest '00 included seminars on Safe Auto Glass Installation Practices, presented by the Performance Achievement Group (PAG) of Madison, Wis., The New Glasses, presented by representatives from three of the largest glass manufacturing companies--Pilkington, Guardian Industries and PPG Industries, and Can Anyone Make a Profit in the AGR Business?, presented by Robert Tunmire of the Glass Doctor in Waco, Texas and Ed Fennell, general manager of Bartelstone Glass in the Bronx, N.Y.

During the session on auto glass safety issues, trainer Tom Whitford urged listeners and fellow auto glass installers to always wear chemical-impenetrable gloves and safety glasses, never to carry glass under arms and to avoid open flames when working with alcohol or methanol.

"The number one thing I want to illustrate is that you need to think," stressed Whitford, who conducts training classes for auto glass installers throughout the year. Among other hazards in installing glass he mentioned mechanical express windows and primer fumes.

During The New Glasses, Chris Dolan, director of Sun-Guard Products for Guardian Industries in Carleton, Mich., Bill Handiak, national architectural manager of flat glass products for PPG in Toronto, and Mike Johnson, product specialist for the United States and Canada for Pilkington in Chicago, took center stage. The three men all displayed their companies' newest energy-efficient glasses, including Solar Ban® from PPG, Energy Advantage Solar-E™ Glass, Arctic Blue™ and Profilit™ from Pilkington, and the Total Performance Sun-Guard Series™ from Guardian.

Audience members became quite involved in this seminar where there was standing room only, asking questions such as, "What if my supplier doesn't keep up with all of these new products?" and "What if he or she doesn't know they are in existence?"

However, Dolan quickly assured him that most suppliers should and do maintain an up-to-date knowledge of new products.

In a lecture about the Allstate Customized Offers Program, Barry Roberts, senior account manager for LYNX Services by PPG in Overland Park, Kan., and Steve Shaw, participant manager, located in Fort Myers, Fla., attempted to allay auto glass shop owners fears about the program, which allows auto glass shops to make bids for jobs through Allstate Insurance Company (see September-October issue of AGRR).

"I want you to trust that we're organizing this very responsibly," warned Roberts. He added that despite concerns about the rotations that often take place in networks, recommending a glass shop to a customer based on where it falls in the rotation, with the customized offers program, rotation only comes into play when the customer does not already have a shop in mind.


Getting to Know
One Another

In addition to the many educational opportunities offered on the first day of the show, some networking opportunities were also available. The Independent Glass Association of Illinois and Glass America sponsored an opening luncheon for many to enjoy and relax for a while from the busy rush of a day of activities with a keynote speech by Michael Hatch, vice president of marketing and sales with a2z Inc., who talked about the coming changes in technology.

Hatch spoke about innovative ways to market glass shops and was introduced by Steve Kramer, president of the Independent Glass Association of Illinois, and Shirley Palmer-Ball, president of Palmer Mirro-Mastics in Louisville, Ky. Throughout the show, Palmer Mirror-Mastics also sponsored the "Palmer Café," where attendees and exhibitors could stop in for a snack and beverage of choice. On Saturday, Mid-American Glass followed suit and sponsored a refreshment break for both exhibitors and attendees.

"I already can tell by the layout that it's going to be a great show," said Palmer-Ball, predicting the future of a successful show.

And, he hit the mark, as was apparent that evening when the festivities continued. Following an afternoon of seminars, the show's 1,050 attendees and exhibitors relaxed at a cocktail party, sponsored by Gunther Mirror Mastics. In addition, several guests attended the sixth annual Glass and Metal Hall of Fame™ dinner induction ceremony, during which Virgil Taylor and Walter Williams were inducted into the renowned society (see sidebar), established six years ago by USGlass magazine.

The Show Goes On

Saturday brought more learning opportunities for those in the industry. Seminars included Getting into the Window Film Business by Bill Burke, a lifelong expert in the window film industry, Airbags: Understanding What It's All About from Mitch Becker, technical instructor for ABRA Auto Body & Glass in Brooklyn Center, Minn., and Proper Window Film Installation, presented by Al Hart, president of Alan & Associates in Chicago.

During his lecture, Becker warned auto glass installers to beware of how their work affects airbags. "To put it bluntly, I'm very scared for this industry," he said. "The glass industry has changed and we need to realize that. The windshield has become a structural part of a car now--we have to remember that."

He went on to describe the importance of a windshield in supporting a car during a crash, and in addition, its importance in activating an airbag when necessary.

Likewise, Hart's presentation gave newcomers to the film industry an inside look at its application. And, while teaching others, he said the show proved successful for him, as well. "I've met four guys from companies that we do work for that I'd never seen before," raved Hart.


Success for All

Patricia Crocker of Pioneer Glass Co. in Fort Madison, Iowa, said the weekend also was extremely beneficial to her and her husband, Tom, as attendees. This was Crocker's fourth visit to Glass Expo Midwest. The couple split up to try to cover as many seminars as possible in order to gain knowledge for their shop, which handles auto glass, flat glass and window film. "We're the only glass shop in town, so these seminars are really helpful," she said. Crocker attended several seminars and Becker's airbag session.

She particularly enjoyed The State of Contract Glazing in the Midwest, a panel segment moderated by Lyle Hill, president of MTH Industries. "That was good and it could have gone on longer--he was really interesting."

For those who wish to join in on the fun next year, Glass Expo Midwest '01 will be held in Minneapolis at the Mystic Lake Casino and Resort on October 5-6. For more information on attending or exhibiting, please call show management at 540/720-5584. n

Rocky Mountain High: Unruh Truck Winner Hails from Colorado

Jim Bernal, owner of Aeerotech Windshield Repair in Grand Junction, Colo., was the proud, surprised winner of a glass truck from Unruh Fab Inc. of Sedgwick, Kan. Bernal registered to win the truck at the International Spring Auto Expo™, cosponsored by USGlass magazine, in Las Vegas last March. Throughout the year, show attendees could register at various shows sponsored by USGlass. Among each group of registered attendees from each show, two names were drawn. These were put into a hat at Glass Expo Midwest™ and Bernal's name was drawn a second time.

Although he was not present at the show, Unruh Fab called him to alert him of his success and Bernal flew to Kansas in mid-November to pick up the truck and drive it to his home in Colorado.

"When I first got the news, I had thought the drawings were not going to be held until the last week of October, but when I got the call that Tuesday [October 24], I was very surprised," Bernal said. "It's taking a while to sink in--it's a once-in-a-lifetime deal."

Bernal runs a windshield repair business in Colorado and has plans to attend the Las Vegas show again this February, which will be held February 4-6, 2001, considering the benefits last year's has afforded him.

"That was my first [show], and needless to say, it is on my agenda from here on out," he said. "I'm really excited and very grateful."

Glass TEXpo ... San Antonio

by Jessica Landers

The beauty of San Antonio and the joy of glass were appreciated by all who attended the third annual Glass TEXpo 2000 on September 22-23. Co-sponsored by the Texas Glass Association (TGA) and USGlass magazine, the show enticed just under 1,000 attendees and exhibitors. Seminars offered this year included Auto Glass Installation Practices, Dealing with Injured and Disabled Employees.

Lou Green Award was presented to John Lamb of Universal Glass Co. of Dallas. The award honors an outstanding professional in the glass industry. Lou Green was one of the original directors of TGA and is now the owner of A-1 Glass in Belmont, Texas.

During that time the TGA Awards Luncheon, sponsored by Palmer Mirro-Mastics, was lead by keynote speaker Donald Day, of Texas Glass and Tinting in Victoria, Texas.

The welcoming cocktail party, held Friday night, was sponsored by Vistawall.

Next year's show is scheduled to return to San Antonio November
2-3, 2001.

Glass Show ... Ontario, Calif.

by Jessica Landers

The 20th annual Glass Expo West, sponsored by the California Glass Association (CGA), was held in Ontario, Calif., October 6-7. The show, with nearly 2,000 attendees, according to association statistics, featured several awards and prizes, many people and lots of fun.

The seminars, ranging from topics covering issues such as safety and estimates to aluminum factory finishing, included Everything About Low-E, Fire Glazing Codes, and Energy Star And "U."

Don Harter, president of CGA, presented Jim Dorst, of Padua Glass Enterprises Inc. of Montclair, Calif., with the Chair's Award, a special honor recognizing years of dedication and service to CGA. Dorst has been in the glass industry for more than 40 years, and began serving on CGA's board of directors in 1995.

Several companies in attendance seized the show as an opportunity to demonstrate and introduce new products. One of the most popular presentations was from Power Push, which displayed and demonstrated its device used for removing windshields.

C.R. Laurence of Los Angeles introduced several new products, including FastCUT® Glass Optimizing Software for calculating recommended square cuts in optimal size glass patterns, and also the new glass jack designed to allow one person to adjust large glass and mirror panels.

Social events for the show, included the 19th annual golf tournament and the car race, both of which were big hits.The first place golf team included Guy Oliver, Larry Hamer, Bob Kench and Charlie French. A competitive edge came out in the car race at SpeedZone, a miniature race track, with Bob Basaraba taking first place.

Next year Glass Expo West will be held in Las Vegas on October 19-20, 2001.

Glass Show ... Atlantic City

  Glass Show ... Atlantic City

by Jessica Landers

Educational, rewarding and busy seem to be the most appropriate words to describe the 27th annual Glass Show, held November 3-4 in Atlantic City. This year the show, sponsored by the Connecticut, Maine and Rhode Island Glass Dealers Associations, successfully drew in 71 exhibiting companies and more than 1,400 attendees.

Atlantic City has always been a strong location for this show, and this year's attendance was especially notable in light of the poor attendance at the show last year. "All the vendors were very pleased with the attendance at the show this year," said Bill Bird, on-site show manager. "They got to display and talk about their products with many new people."

The cocktail reception on Friday, sponsored by Pilkington, Palmer Mirro-Mastics and PPG Auto Glass, included the presentation of two industry awards. The Glass Legends Award was presented to Alan Freeman of Floral Glass and Mirror Inc. of Hauppauge, N.Y., and the Connecticut Glassman of the Year award was presented to Charles Scribner, owner of Classic Glass Ltd. of Torrington, Conn.

Some of the most popular seminars at the show included a NAGS presentation on the new flat glass specifications and the well attended Auto Glass Roundtable forum with an open question-and-answer format. The forum, moderated by Ed Fennel of Bartelstone Glass, included hands on information on auto glass installations. Preparation is underway for Glass Show 2001, which will be held in Boston on October 26-27.


Two Inducted into Glass and Metal Hall of Fame™

The Glass and Metal Hall of Fame gained two members on October 22 in the midst of Glass Expo Midwest. The group's two newest members are Walter Williams, who recently retired from Cardinal Glass in Rockford, Ill., and Virgil Taylor, who retired in March from Reliable Glass in Detroit.

"Since it started in 1994, the Hall of Fame has really been a keeping place for the lost of the industry," said Debra Levy, publisher of USGlass magazine, which sponsors the Glass and Metal Hall of Fame.

Williams, a native of Cleveland, began working for Simpson-Clark Glass Co. in 1930 as a stenographer. Soon afterwards, he took a job as secretary to the treasurer of Tyler & Hippach Glass Co. Later he was appointed credit manager for Cadillac Glass in Chicago and in 1940, the company placed him in charge of managing a small glass shop in Rockford, Ill. In 1965, Williams bought the shop out and renamed it Cardinal Glass Co. The operation soon expanded into numerous other locations and now operates as a large distributor, and fabricator of insulating glass.

Similarly, Taylor got his start in the glass industry in 1960 when he went to work for Ohio Plate Glass. In 1969, he moved on to Reliable Glass as the general manager of sales and remained there for ten years. After 20 years in the industry, Taylor decided to open his own glass shop, V&S Sales, in 1979. Three years later, he opened National Fabrications Inc., a shower door and window fabricator, and added a glass tempering service to his business. Taylor ran both businesses until 1993, except for the tempering business which closed in 1989, and after a brief illness in 1993, he returned to Reliable Glass and served as the company's general manager until he retired in March.