theBusiness  
Disappointed … And Embarrassed  
b y L y l e R . H i l l  
Dateline: Friday, December 2, 2016  
Timeline: 16:42 (AKA 4:42 pm CST)  
Weather Line: Cloudy – breezy … 48  
degrees F.  
Metaphysical Line: Reflective -  
bordering on melancholia  
cators missed it and most in America parade and celebration that may never  
were shocked as well. I was probably as be equaled.That’s what I’m talking about  
shocked as anyone – very happy with the and you have not said or published even  
outcome – but a bit shocked to be sure.” one word about it.”  
Doug is a lifelong, almost fanatical,  
migrants, started the business in 1889. Cubs fan. Torstenson Glass is located  
Doug’s grandfather Alfred became an just a few blocks from Wrigley Field. He  
The Torstenson brothers,Swedish im-  
here I sat, feet up on the desk, cup employee in 1910 and rose to general and his brother grew up parking cars  
of hot tea in hand,gazing through manager and part owner. Alfred’s son for people going to Cubs games at a lot  
the office window trying to decide Don came on board in 1947 after his owned by his grandfather. They inter-  
exactly how to begin my December ‘16 military service. Complete ownership acted with players, announcers, secu-  
article for USGlass,now a full week past by the Studt family occurred in 1963. rity guards and vendors and Doug has  
due. I was torn between recapping the Alfred’s grandson Doug came on board dozens of fascinating stories about his  
big industry stories of the past year or in 1974. Grandson Brad joined in 1979, involvement with the team.  
T
focusing on what trends might most and great grandson Drew followed in  
“Gee, Doug, as a fan, I was plenty ex-  
cited to see them win, too, but I just  
“But Doug, why would you be upset don’t think USGlass should focus on one  
impact the industry in 2017. I weighed 2007.A truly remarkable history.  
the pros and cons of each carefully,then  
pulled a quarter from my pocket intend- with me over all of that history making given team,even if it is the Chicago Cubs.  
ing to let fate decide. But before I could stuff as you call it?” Maybe in a different place and at a differ-  
flip the coin, the phone rang. “Because,” he began, “you have not ent time I can mention the whole Cubs  
Lyle,”the caller began,“it’s Doug Studt written one word about it. Your articles thing, but not now. It’s just not what my  
and if you have a moment,I’d like to talk.” appear in three different publications on readers would expect.I’m sorry.”  
I like Doug Studt. He and his brother a monthly basis and you have not once “I guess I see your point, Lyle.Maybe  
Brad and son Drew operate one of the brought any of this up.Are you afraid of someday you can tell me what exactly  
finest glass fabrication and distribu- something? Or perhaps someone?” you think your readers do expect. Until  
tion businesses in the industry. And “Doug, I don’t deal with political then, could you do me one little favor?”  
the best part of the Studt team is that stuff. That’s not my place. It makes me  
success has not spoiled them. They are a little queasy, too.”  
“You name it, Doug, and it’s done.”  
“Great. Do you know Rodger Ruff?”  
“You mean the guy from AGC?”  
simply good people in every way.  
I always have time for you, Doug.”  
“What are you talking about, Lyle?”  
“The Trump-Clinton thing, Doug.  
“Yes.He’s a big Cleveland Indians fan  
you,maybe even embarrassed,and I feel  
Well, Lyle, I am a bit disappointed in You know, the election.”  
“I’m not talking about the election, bet.So if you could get him to pay up, it  
and owes me $20 from a World Series  
that we have been friends long enough Lyle. I’m talking about something much would be greatly appreciated.”  
that I can speak very directly to you.” more important. I’m talking about the “I will,Doug,because now we’re both  
One of Doug’s many fine attributes is Chicago Cubs winning the World Se- disappointed in him … and he should  
his candor. I admire that in a person. ries after 108 years of futility. They were be embarrassed.” n  
Of course, Doug. I consider you a down three games to one and ev-  
very good friend. So speak as directly eryone had written them off. But  
as you want. But what have I done that they came back and in an incredi-  
would disappoint and perhaps even ble, history-making game seven of  
L y l e R . H i l l is the managing  
director of Keytech North America,  
a company providing research and  
technical services for the glass and  
metal industry. Hill has more than  
embarrass you?”  
the World Series to end all World  
“Actually it’s what you haven’t done. Series, prevailed in ten innings in  
You see,it’s now been over a month since front of the largest TV audience to  
the country was turned upside down by ever watch a World Series game.  
an event that will live on as one of the And then the entire city came to a  
greatest come-from-behind victories grinding halt as more than 3 mil-  
in history. The pundits and prognosti- lion fans gathered together for a  
40 years experience in the glass  
and metal industry and can be reached at  
lhill@glass.com. You can read his blog every  
other Monday at lyleblog.usglassmag.com.  
104  
USGlass, Metal & Glazing | December 2016  
www.usglassmag.com